HOURS: We are open seven days a week. Monday to Friday 9 AM to 9 PM, Saturdays 9 AM to 6 PM and Sundays 10 AM to 4 PM.
CHECK-IN: New clients please arrive 15 minutes prior to your first appointment to fill out required intake forms with medical conditions and other pertinent information. Then change into a spa robe and slippers, get your tour of the spa, and sit back and relax.
PAYMENT POLICY: Clients usually pay after their appointment, but you can pay at any time. We accept Visa, MasterCard, Discover, American Express, Cash, and personal checks.
CANCELLATIONS: We request that you give us 24-hour notice of a cancellation and reserve the right to charge for missed appointments.
LATE ARRIVAL: We will do our best to accommodate a late arrival if it does not negatively impact another guest.
SPA CONSIDERATIONS: We ask guests to turn off cell phones, and to talk in quiet voices to avoid disturbing other guests. No smoking please!
COMFORT AND SAFETY: Eat lightly before a visit and drink water after your session. Feel free to give your therapist feedback during your treatment to ensure your session is everything you would like it to be. Remove jewelry before starting your session or using the sauna and jacuzzi. Be aware that the deck may be slippery if wet or if there is snow or ice outside.
DRESS: Wear comfortable clothing to the spa. We have a changing area and lockers for your clothes and belongings. Slippers and towels are provided as needed.
GRATUITIES: Tips are appreciated, but are not required. Tips customarily range from15% to 20%. We declare all tips including cash tips so if you want to include the tip on your charge card or check, feel free to do that.